We value your time and ours, and we are committed to providing every guest with a seamless, high-quality experience. Please review our policies below before booking.
Deposits
A 50% deposit is required to secure all appointments scheduled for 2 hours or longer, as well as select high-demand services.
Your deposit will be applied toward your total service on the day of your appointment.
Deposits are non-transferable and are required to hold your booking time.
Cancellations & Rescheduling
We kindly ask for a minimum of 24 hours’ notice for any cancellations or changes to your appointment.
Cancellations or rescheduling made less than 24 hours in advance will be charged 50% of the total service price.
For appointments requiring a deposit, the deposit may be applied toward the cancellation fee.
This policy ensures we can accommodate other clients who may be waiting for an appointment.
No-Shows
Clients who do not attend their scheduled appointment without notice will be charged 50% of the service total and may forfeit their deposit.
Future bookings may require full prepayment.
Late Arrivals
If you arrive late, we will do our best to accommodate you. However, your service may need to be shortened or rescheduled to avoid impacting other clients.
No Refund Policy
All services, deposits, and prepaid bookings are non-refundable.
We do not offer refunds for completed services, missed appointments, or cancellations outside of our policy terms.
If you are unsatisfied with your service, please contact us within 48 hours so we can review your concerns. Where appropriate, we may offer an adjustment at our discretion.
Thank you for respecting our policies and supporting a smooth, professional experience for all clients.